Service Policy and Refunds
At BlueCheck Marketing Studio, LLC, we are committed to providing exceptional digital marketing services tailored to meet the unique needs of our clients. Our team invests considerable time, effort, and resources into every project to ensure the highest standards of quality and satisfaction. To maintain the integrity of our operations and uphold our commitment to delivering outstanding results, we adhere to the following service policy:
Service Description: Our digital marketing agency offers a range of services including but not limited to website design, development, search engine optimization (SEO), social media management, content creation, and online advertising campaigns.
Payment Terms: Clients are required to make full or partial payment for services rendered by BlueCheck Marketing Studio, LLC, as outlined in the agreed-upon proposal or contract. Payment schedules and amounts will be clearly communicated prior to the commencement of any work.
Refund Policy: Due to the bespoke nature of our services and the substantial investment of time and resources involved in each project, BlueCheck Marketing Studio, LLC does not provide refunds once the design and development process has commenced. Once a payment has been made, it signifies acknowledgment and agreement to this policy.
Project Initiation: The design and development process officially begins once the client has made the initial payment as specified in the proposal or contract. At this point, the client acknowledges that they have reviewed and accepted the terms outlined in this service policy.
Client Responsibilities: Clients are responsible for providing timely feedback, materials, and approvals necessary for the progression of the project. Delays caused by a lack of client responsiveness may impact project timelines and could result in additional fees.
Communication: Clear and open communication between BlueCheck Marketing Studio, LLC and the client is essential for the successful execution of the project. Clients are encouraged to voice any concerns or questions they may have throughout the duration of the project via email to keep record of all communications, and to allow our team to keep a concise list of requests.
Modification and Termination: Any modifications to the scope of work outlined in the initial agreement must be agreed upon in writing by both parties. BlueCheck Marketing Studio, LLC reserves the right to terminate services if a client breaches the terms of the agreement, engages in disruptive communication patterns including profanity, harassment, and micromanagement; or fails to fulfill their financial obligations.
Confidentiality: BlueCheck Marketing Studio, LLC respects the confidentiality of client information and will not disclose sensitive data to third parties without prior consent.
Governing Law: This service policy shall be governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law provisions.
Acceptance of Terms: By engaging with BlueCheck Marketing Studio, LLC and making a payment for our services, clients acknowledge that they have read, understood, and agreed to abide by the terms outlined in this service policy.
Should you have any questions or require further clarification regarding our service policy, please do not hesitate to contact us.
Effective Date: 02/07/2019
Last Updated: 3/18/2020
BlueCheck Marketing Studio, LLC reserves the right to update or modify this service policy at any time without prior notice.